In 2011, jive was one of the first platform specialists to go public. This magic quadrant includes three kinds of vendors. We assess 14 vendors to help it leaders find the right one for their needs. Gartner views ibm s size and product breadth as major contributions to its ranking. Gartner just released their social software in the workplace magic quadrant. Microsoft onedrive named again as a leader in gartner. The magic quadrant for social crm, 2012 is shown below during dreamforce i met with product managers from one of the ten most valuable companies in the u. According to this trend, gartner has released its 2012 magic quadrant for social software in the workplace.
Magic quadrant for integrated software quality suites gartner ras core research note g00208975, thomas e. Magic quadrant for social software in the workplace sagi 365. Gartners magic quadrant for social crm and the social. Each magic quadrant graph focuses on a single topic or market trend such as ecommerce, sales force automation and integrated workplace management systems iwms. Whats interesting is that there arent any leaders and only two visionaries, socialtext and suitetwo. This markets structure is changing as social software is increasingly used alongside information management systems and business. Atlassians confluence represents a wikicentric content and collaboration solution for teams. The magic quadrant covers vendors whose software products are used mainly within enterprises, especially by employees but also by external customers, suppliers and partners, to support work teams, communities and social networking. Magic quadrant for integrated software quality suites. Gartner observed this movement in last years magic quadrant for cpm, but it picked up in intensity in 2011, when more customers combined core cpm and financial governance capabilities in rfps and. Magic quadrant for the crm customer engagement center. Ibm positioned as a leader in the 20 magic quadrant for. This markets structure is changing as social software is increasingly used alongside information management systems and business applications a development that favors vendors with strengths in those areas.
Magic quadrant for content collaboration platforms. According to gartner, content collaboration platforms can transform how individuals and. Magic quadrant for corporate performance management suites. But have you ever thought about using it internally. The gartner magic quadrant is a proprietary research tool developed by gartner inc.
Cornerstone ondemand positioned as a leader in 2011 gartner magic quadrant for employee performance management software. Magic quadrant for social software in the workplace gartner ras core research note g00171792, nikos drakos, carol rozwell, anthony bradley, jeffrey mann, 22 october 2009, r3214 10262010 a tighter. Vendors of social applications, enterprise platforms and business applications are now targeting the market for social software in the workplace. Social application vendors that offer primarily selfcontained social software functions albeit with some integration points to allow for information flow to and from other systems, including atlassian, bluekiwi, igloo, jive, moxie software, mindtouch, novell, socialtext, telligent and xwiki.
Gartners social software in the workplace magic quadrant is a useful starting point from which to identify and evaluate relevant. Gartner magic quadrant for crm customer relationship management. Gartner magic quadrant for it service management tools, rich doheny, chris matchett, siddharth shetty, 29 august 2019 gartner is a registered trademark and service mark of gartner, inc. Gartner april 2011 return to top market overview introduction as smartphones and other mobile devices grow in popularity in. Completeness o challengers vmware atlassian sitrion huddle igloo zyncro tech liferayo niche players f vision leaders ibm microsoft jive salesforce. Magic quadrant for content collaboration platforms german. New gartner magic quadrant reflects content collaboration. Magic quadrant for social software in the workplace project consult. Gartners magic quadrant for social software in the workplace. Nikos drakos, jeffrey mann, mike gotta competition is growing in the social software market as vendors. This magic quadrant assesses 17 vendors to help you find the right one for your needs. Magic quadrant mq is a series of market research reports published by it consulting firm gartner that rely on proprietary qualitative data analysis methods to demonstrate market trends, such as direction. Gartner does not endorse any vendor, product or service depicted in its research publications, and. In a new report, magic quadrant for the crm customer engagement center 2016, gartner examines the global market for customer service and support applications for organizations with cecs as large as.
Missing from this magic quadrant are many software companies that we are watching closely but that do not yet meet all the minimum criteria. Social media engagement suggested next agent action support for both selfservice and assisted service across different types of device the software functionality weightings for this magic quadrant, which. Also, ibm connections has many, many large implementations under its belt. As more products become good enough, it buyers are. Murphy, 31 january 2011, rv3a502072012 quality organizations are under pressure to. Gartner recently published the 2011 magic quadrant on social software in the workplace. Magic quadrant for social software in the workplace source. Use our extensive experience as former gartner analysts to make sure your social software in the workplace magic quadrant responses are the best they can possibly be to ensure success. Gartner recognizes microsoft as a leader in the 2015 magic. Magic quadrant for integrated workplace management systems. Magic quadrant for social software in the workplace published. Microsoft is a leader in 18 gartner magic quadrants. Ibm is a leader for the 7th consecutive year in the.
Magic quadrant for employee performance management. Ibm social business compare ibm collaboration software hong. Magic quadrant for mobile device management software source. Gartner included 17 vendors in this years magic quadrant for social software in the workplace. Microsofts social software, including yammer, is officially magical for the. The market for social software in the workplace is coming under the increasing influence of adjacent markets, which has longterm implications. Magic quadrant for social software in the workplace. The market for social software in the workplace is coming under the increasing influence of adjacent markets, which has longterm implications that favor vendors with solutions spanning. Today, we are honored that gartner has recognized microsoft, for the second year in a row, as a leader in the content collaboration platforms magic quadrant report. Gartner names wise choices for workplace social software.
Microsoft recognized as a leader in gartner vision for social. The magic quadrant covers vendors whose software products are used mainly within. Getting your company recognized in the ccm magic quadrant can reap. Social software in the workplace september 19, 20 posted by wolfgang tonninger in business, new world of work, studien, trends, userexperience, wertschopfung. Rockwell automation named a leader in gartners magic. Gartner october 2015 vendor strengths and cautions atlassian atlassian is in the challengers quadrant. Gartner has unveiled a new magic quadrant report for content collaboration platforms as file.
Not surprisingly, the market leaders are ibm, jive and microsoft. Gartner just released its magic quadrant for team collaboration and social software. Magic quadrant for employee performance management software gartner ras core research note g00208633, james holincheck, thomas otter, jeff freyermuth, 28 march 2011, r3607 04072012 the. Microsoft named a leader in the 2015 gartner magic quadrant for social software in the workplace. Gartner named the aforementioned as leaders in its magic quadrant mq for social software in the workplace.
Alternatively, jive also offers it with your company information. Achieving your best possible assessment in the customer communications management software ccm magic quadrant mq. Scott nelson is a managing vice president in gartner research. Social networks belong to most companies communication strategy. If the quadrant had been more customercentric they may have seen the buildyourown social crm revolution happening right now in many of the worlds largest companies.
Magic quadrant for social software in the workplace rick. He is responsible for managing research in the area of. Nelson managing vp 12 years at gartner 18 years it industry. Magic quadrant for social software in the workplace ricks cloud. Like all of the other garter magic quadrants, its qu. In fact, microsoft is the only cloud computing vendor that is a magic quadrant leader in all of the major cloud services categories, including iaas, platform as a service paas, and software as a. This magic quadrant profiles 14 vendors to help you find the right ccp for digital workplace scenarios. We started the week with the news that, once again, jive is a leader in the gartner magic quadrant for social software in the workplace. New gartner magic quadrant reflects content collaboration evolution. Gartner has officially released its 2018 magic quadrant for content collaboration platforms. Magic quadrant for social software in the workplace gartner. Gartners 2016 magic quadrant for crm zendesk library. Social content for document sharing, collaboration and knowledge management, and for supporting project teams.
443 164 755 1347 1067 704 44 1178 1419 1017 736 857 694 85 835 1498 1312 800 51 1674 1200 17 147 297 88 1340 1384 193 1372 856 1496 1422 756 968 137 117 1351 384 527 1442 176 216 1414 941 206 976 1349 584